[tor-bugs] #13072 [Tor Browser]: Reproducable bug: Tor Browser v3.6.5 gets into a non-responsive state on startup, which can be fixed by killing "firefox.exe".

Tor Bug Tracker & Wiki blackhole at torproject.org
Sat Sep 6 12:55:16 UTC 2014


#13072: Reproducable bug: Tor Browser v3.6.5 gets into a non-responsive state on
startup, which can be fixed by killing "firefox.exe".
-----------------------------+-------------------------
     Reporter:  Gravitas     |      Owner:  tbb-team
         Type:  defect       |     Status:  new
     Priority:  normal       |  Milestone:
    Component:  Tor Browser  |    Version:
   Resolution:               |   Keywords:  Tor Browser
Actual Points:               |  Parent ID:
       Points:               |
-----------------------------+-------------------------

Comment (by Gravitas):

 So, after much research, I can recommend a quick fix:

 1. Do not display this error: "Firefox is already running, but is not
 responding. To open a new window, you must first close the existing
 Firefox process, or restart your system."
 2. Instead, display this error: "Firefox is already running, but is not
 responding. Do you want to restart Firefox? (y/n).". If the user clicks
 "Yes", then restart Firefox.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/13072#comment:2>
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