[tor-relays] Again: abuse email for non-exit relay (masergy)

[cxx]

Hi there, 

I got the same complaints for my non-exit-relays running at myloc in the past. 

I think I got two of them within the last 6 years, always responded asking for more details, but they never explained what's wrong from their point of view. I think it's some IDS within their network reporting connections from their clients to the tor
network as malicious and automatically sending abuse-reports. 

I explained that I requested more information but never got any, the case was then closed. 
I used to work there years ago and established the abuse-handling-process. As long as you explain it to them everything should be fine. The abuse-mails are forwarded to you automatically and only if you don't respond at all and more complaints keep arriving for your ip your server could be suspended automatically. They would not suspend your server for one incomprehensible bogus-complaint, but you should reply nevertheless reply to keep the counters for the automated abuse-handling low. 

Regards
cxx

4. Mai 2020 00:29, lists at for-privacy.net schrieb:

> On 03.05.2020 23:31, Roger Dingledine wrote:
> 
> First of all thank you all.
> 
> I have already written to masergy that they should send me logs and that
> the problem comes from them.
> If necessary, I have to block all masergy IP's on the firewall. But
> their AS is huge, does a lot of work
> 
>> Whether you should respond depends on whether you need to answer your
>> own hosting provider to keep them happy,
> 
> I have to make my provider happy. myLoc/Servdiscount is not amused by my
> traffic.
> More than 100TB per server which costs only 23-32Eur/month.
> 
> --
> ╰_╯ Ciao Marco!
> 
> Debian GNU/Linux
> 
> It's free software and it gives you freedom!
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