[tor-project] Nina’s Monthly Status Report, August 2024

[Nina]

Hi! Below is my August’24 report!

In August, I resolved 928 (↑341) tickets:

  * On Telegram (@TorProjectSupportBot) - 687 (↑260)

  * On RT (frontdesk at tpo) - 233 (↑88)

  * On WhatsApp (+447421000612) - 8 (↓5)

  * and on Signal (+17787431312) - 0 (↓2)


The focus of my work is to help Russian-speaking users of Tor to install 
the browser and bypass internet censorship. In August, internet 
censorship in Russia became more strict, with YouTube and Signal being 
blocked[0], as well as many Tor bridges. So we received more tickets 
than usual: + 341 compared to July 24 - the growth or decrease by 
category can be seen above.

Tor is reachable with bridgesin Russia, and I updated and posted the 
instructions for Russian users on the Forum [1].

We got a lot of questions from iOS users from Russia about what app they 
should use.

Also, I helpedusers with troubleshooting and keep an eye on issues and 
bugs to report them to Tor developers.

InAugust I submitted a copy/paste issue in Tor Browser [2],and continued 
to monitor the issue with Tor Browser not working on some of the Samsung 
devices [3].

[0] 
https://gitlab.torproject.org/tpo/anti-censorship/censorship-analysis/-/issues/40046#note_3059842
[1] 
https://forum.torproject.org/t/tor-blocked-in-russia-how-to-circumvent-censorship/982/61?u=nina13
[2] 
https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/43064
[3] 
https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42714
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