[tor-project] Nina’s Monthly Status Report: January, 2024

[Nina]

Hi! Below is my January’24 report!

In January, I resolved 531 tickets:
On Telegram (@TorProjectSupportBot) - 404
On RT (frontdesk at tpo) - 115
On WhatsApp (+447421000612) - 9
and on Signal (+17787431312) - 3.

My main focus of work is to help Russian-speaking users use Tor Browser 
and circumvent internet censorship. In January, there was a visible 
increase in the number of users from Russia requesting bridges and 
assistance with connection to Tor. The spike is visible in the Metrics 
data [1]. The increase can be explained by the upcoming presidential 
elections in Russia in March'24 and the blocking of popular messengers 
like WhatsApp in some regions of Russia in the course of protests [2].

I also assisted with Russian localization, focusing on reviewing and 
approving existing translations and fixing minor errors.

In January, we again faced an increased number of tickets from the OPPO 
phone owners, who struggle to use Tor Browser on their devices [3].

With the help of our users, I reported several minor issueslike:
     - bridges at torproject.org not working
     - check.torproject.org not working [4]

Also in January I took part as a moderator in the Relay Operators Meetup[5].

[1] 
https://metrics.torproject.org/userstats-bridge-country.html?start=2023-11-03&end=2024-02-01&country=ru 
<https://metrics.torproject.org/userstats-bridge-country.html?start=2023-11-03&end=2024-02-01&country=ru>
[2] 
https://www.themoscowtimes.com/2024/01/24/widespread-telegram-whatsapp-outages-reported-across-russia-a83830
[3] 
https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/41289
[4] 
https://gitlab.torproject.org/tpo/network-health/metrics/tor-check/-/issues/40017
[5] 
https://forum.torproject.org/t/tor-relays-next-tor-relay-operator-meetup-2024-01-27-19-00-utc/11159/3
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