[tor-project] Nina’s Monthly Status Report: March 2024

[Nina]

Hi! Below is my March’24 report!

In March, I resolved 571 tickets:
On Telegram (@TorProjectSupportBot) - 405
On RT (frontdesk at tpo) - 154
On WhatsApp (+447421000612) - 11
and on Signal (+17787431312) - 1.

My main focus remains the same - I help Russian-speaking users use Tor 
Browser and circumvent internet censorship; I also test and report bugs 
that users find and share with me.

There were presidential elections in March in Russia, so to prepare for 
the event, I reviewed and improved existing user support templates we 
use on Frondesk, Telegram, WhatsApp, Signal, and the guide in Russian in 
the Torforum.

Also, at the beginning of March, I helped to find an issuewith 
Snowflakefront domains[1] and prepared a workaroundtemplatein Russianto 
help users fix the problem manually before the problem was solved in 
aTor Browseremergency release [2].

I reportedthe issue of Tor Browser for macOS not working after being 
downloaded from our telegram bot (https://t.me/ 
<https://t.me/gettor_bot>gettor_bot <https://t.me/gettor_bot>) by 
gathering users' feedback and testing myself [3].


[1] https://gitlab.torproject.org/tpo/anti-censorship/team/-/issues/135
[2] https://blog.torproject.org/new-release-tor-browser-13011/
[3] 
https://gitlab.torproject.org/tpo/applications/tor-browser-build/-/issues/41020
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