[tor-project] Nina’s Monthly status report for April’23

[Nina]

Hi! Below is my report for April 2023.

In April, I resolved 759 tickets, which is 200 more than in March:
    
On Telegram (@TorProjectSupportBot) - 556
On RT (frontdesk at tpo) - 203

Additionally, I also resolved some tickets on WhatsApp (+447421000612)
and Signal (+17787431312).

The majority of the tickets I deal with are related to censorship
circumvention and issues that happen around it, like using VPN and
bridges simultaneously or incorrect use of the bridges.

Another often issue I deal with is Tor Browser and antiviruses.

During the internet shutdown in Kazakhstan, I helped with the
translation of the Twitter post related to the situation [1]

I also communicated with users a lot, gathering feedback on different
pluggable transports and the work of our services.

[1] https://twitter.com/torproject/status/1645868260624306176