[tor-project] Nina’s Monthly Status Report, June 2023

[Nina]

Hi! This is my June 2023 report!

In June, I resolved 523 tickets:
On Telegram (@TorProjectSupportBot) - 435
On RT (frontdesk at tpo) - 84

Additionally, I also resolved 7 tickets on WhatsApp (+447421000612)
and Signal (+17787431312).

In June, my main focus was on preparations to test the new pluggable 
transports Conjure and WebTunnel, now available in Tor Browser Alpha.

- Conjure testing:
     - I made a forum post translation (English into Russian) on how to 
test conjure [1].
     - Wrote a shorter version to use asa template on CDR Link and RT.
     - Collected user feedback on their interaction with Conjure.

- WebTunnel release preparations
In June, I created and translated short text about WebTunnel testing - 
to use as a template on CDR.link and RT.

This month we had several tickets on the changes in the way Onion 
Browser(iOS)works. Now it requires Orbot to be installed on the device.

At the end of June the user support teamupdated all the internal user 
support templates.

Other than that, my main focus remains the same:
- Censorship circumvention - I help Russian-speaking users by sharing 
bridges and troubleshootingTor powered apps.
- User feedback collection - I gather information on how different 
censorship circumvention methods work.


[1] 
https://forum.torproject.org/t/call-for-testers-help-the-tor-project-to-test-conjure-on-tor-browser-alpha/7815/16
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