[tor-project] Have "anything goes" blog post?

[Antonela Debiasi]

Hi Philipp,

Thanks for proposing this!

I'm afraid relying on Drupal comments is not smart here:
    - moderation is sad
    - the interface does not have a useful UI for track replies
    - people behind the second page get lost under the pagination
    - and more :/

My first fear is that this will land in a bottleneck for you or any
other who is handling comments (like it always happens when we write a
blogpost) becoming a full-time support job.

What I'm thinking now is, what is your idea about the immediate next
action after you read that feature request or issues? Are you planning
to open tickets in Gitlab manually? Are we willing to use upvotes to
prioritize itemson our roadmaps? Should we encourage users to open
tickets? Should we share a RT account with more people to learn more
about which daily issues users are facing?

I still remember the idea of having a forum for this community, which is
something we can always discuss.

That said, I'm curious about how this "support desk" idea will grow.

Thanks,

A

On 6/17/20 2:45 p. m., Philipp Winter wrote:
> We have many comments on our blog that are unrelated to the respective
> blog post but still bring up reasonable topics.  To make it easier for
> our users to be heard, why not have an "anything goes" blog post once a
> month?  A user suggested this idea over here:
> <https://blog.torproject.org/comment/288185#comment-288185>
>
> The idea is for users to comment on any topic as long as it's not in
> violation of our blog comment policy (minus the "on topic" requirement):
> <https://trac.torproject.org/projects/tor/wiki/doc/community/blog-comment-policy>
> Hopefully, this will give our users an opportunity to talk about
> problems they have, ask us questions, and request features.
>
> How does that sound?  I can draft the blog post and help moderate
> comments but would appreciate a few people helping with that.  I propose
> June 26th -- the last Friday this month.  I suggest giving it a shot as
> a one-off experiment and repeat if it goes well.
>
> Cheers,
> Philipp
> _______________________________________________
> tor-project mailing list
> tor-project at lists.torproject.org
> https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-project

-- 
Antonela Debiasi
UX Team Lead

@antonela
E2330A6D1EB5A0C8

https://torproject.org


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