[tor-project] February 2019 User Feedback Report

[wayward]

Hey, team!

Welcome to the February 2019 user feedback report! I hope your winter is
as close to over as mine is.

For more information on what users and community members were talking
about this month, check out the February/March 2019 User Feedback pad [1].

TL;DR:

There didn't seem to be much user feedback that we haven't seen in
previous months. Users seem to be experiencing relatively few new issues
with TB 8.0.6 compared to past releases.

- Reddit is mostly buzzing with the same questions we usually see. I'm
also seeing quite a bit of confusion from Android users who aren't sure
which Android app they should use (Orfox? TBA? Orbot?).

- Tor is still broken for screen readers. [2]



Now, on to the feedback! Scroll further down to see a summary of Reddit
posts, some points from Google Play Store reviews, a list of the most
common Stack Exchange tags from the month, and a collection of some
notable issues and bugs mentioned by users in January.

---

Most common questions on Reddit:
- Which Android/iOS app should I use?
- Do I need to download both 'Orbot' and 'Tor Browser for Android' on
Android?
- Why can't I connect/why aren't my bridges working?

---

TBA Reviews & Feedback on Google Play Store:

The average review score is still at 4.2 stars.
It seems like users are still unsure how and when to use bridges in TBA.
We can address these questions in the future TBA manual.

---

Most common stack exchange tags:

tor-browser-bundle: 18 this month
configuration: 16 this month
relays: 8 this month
tor-install: 6 this month
anonymity: 5 this month
connection: 5 this month

---

Notable bugs, fixes, & issues mentioned by users:

#27503 [2] - Disabling accessibility on Windows breaks screen readers - OPEN

#29175 [3] - Tor 0.3.5.x mishandles empty socks5 auth - CLOSED

#27604 [4] - Relocating the Tor Browser directory is broken with Tor
Browser 8 - OPEN

#27249 [5] - Tor 8.0a won't let user log in to Disqus - OPEN

#27543 [6] - QR code on http://web.whatsapp.com is only shortly visible
in Tor Browser 8 - CLOSED, but mentioned by a user on the blog [7] -
reopen?

#28802 [8] - Integrate PTs and bridge support into Tor Browser - NEEDS
REVIEW

---

That's it for the month of February! If you want to know more, please do
check out the February/March 2019 User Feedback pad [1] or reach out to
me via email (waywardwyrd at riseup dot net) or IRC (wayward).

Thanks for reading! I'll see you all back here next month!

- wayward

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Annotations:
1.
https://storm.torproject.org/shared/x1INkZCd4pYQHZ_Y3Vr9_lQxjMj5FjsZ9754h1Nd361
2. https://trac.torproject.org/projects/tor/ticket/27503
3. https://trac.torproject.org/projects/tor/ticket/29175
4. https://trac.torproject.org/projects/tor/ticket/27604
5. https://trac.torproject.org/projects/tor/ticket/27249
6. https://trac.torproject.org/projects/tor/ticket/27543
7. https://blog.torproject.org/comment/280063#comment-280063
8. https://trac.torproject.org/projects/tor/ticket/28802