[tor-project] UX Team Summary (March 2017)

[Linda Naeun Lee]

Hello all,

Here's what we've been up to in March. ᕦ(^o^)ᕤ

1: Performed user tests on the mobile security slider [1].

We redesigned the security slider for mobile devices, and in the 
process, altered the settings and text. From testing, we found out that 
people expected the slider to operate differently (some dragged the 
slider, some clicked at discrete points, some people clicked on the 
words below the slider), and we've used this feedback make sure that all 
of these interactions have a response. Participants read all of the text 
in the interface and felt better about the new naming convention, but 
more improvements could be made to correctly communicate what these 
settings are for.

2: Designed the portals for torproject.org [2], especially the support 
page [3].

We've designed the support page, and are now working on the content that 
will go on the page. Alison and Colin are writing up frequently asked 
questions and their respective answers to those questions. We're going 
to focus heavily on assisting with the download and installation process 
by OS, and cover the most commonly asked questions sent to help at tpo. 
Brainstorming at the dev meeting clarified what purposes the other 
portals can serve as well.

3: Brainstormed improving tor launcher, browser fonts, and security 
slider for tor browser.

All of these were a result of dev meeting goodness. We plan to make 
design changes to tor launcher to make it easy to use (we should do this 
now), then work on automating the connection process by pinging relays 
and bridges to see which ones are reachable (proposal almost finalized), 
and eventually work on a meek-fronted scheme that interacts with 
bridgeDB for safe connections (proposal pending). We are unsure how the 
browser fonts affect the end users, and if it bugs them enough for them 
to switch. We also noted that the security slider is hard to adjust, and 
is global, which makes user usually default to the lowest security 
setting required by any of the sites they regularly frequent.

4: Attended rightscon and interacted with human rights activists, 
policymakers, and funders [4].

I, Linda, attended this event, and found it quite energizing. It's not 
everyday that you can interact with at-risk users from all over the 
world. I also learned a lot, which I liked.

5: Made tor-official images and banners [5].

Elio made some pretty nice looking images! We plan to use them 
eventually, when tpo.org is redesigned.


[1] 
https://trac.torproject.org/projects/tor/wiki/doc/UX/OrfoxSecuritySlider#Testing
[2] 
https://trac.torproject.org/projects/tor/wiki/doc/UX/TorProjectWebsite
[3] https://trac.torproject.org/projects/tor/wiki/doc/UX/SupportPage
[4] https://www.rightscon.org/program/
[5] https://github.com/uracreative/tor-assets

٩(◕‿◕)۶,
Linda

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