[tor-bugs] #33431 [- Select a component]: Link directly to https://webchat.oftc.net/?channels=tor
Tor Bug Tracker & Wiki
blackhole at torproject.org
Mon Feb 24 09:15:16 UTC 2020
#33431: Link directly to https://webchat.oftc.net/?channels=tor
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Reporter: myon | Owner: (none)
Type: defect | Status: new
Priority: Medium | Component: - Select a component
Version: | Severity: Normal
Keywords: | Actual Points:
Parent ID: | Points:
Reviewer: | Sponsor:
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OFTC's staff still gets around one email per week from people seeking Tor
help. We try to redirect them to torproject.org, but ideally, people
wouldn't contact us in the first place.
It's unclear where they get the email address from. In the past, the old
Tor website didn't have any contact info, and merely linked to OFTC, so
people got it from our website. The new website doesn't have any email
addresses either (I was looking for about a minute), and the OFTC link is
much better as it links to the webchat:
https://support.torproject.org/get-in-touch/ has a link to
https://webchat.oftc.net/ with instructions to type "#tor". This could be
improved by putting the channel name into the link:
https://webchat.oftc.net/?channels=tor
(No # necessary.)
Thanks,
the OFTC people
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/33431>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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