[tor-bugs] #31506 [Applications/Tor Browser]: Write up comprehensive advice to "Tor unexpectedly exited", and link to it from inside Tor Browser

[Tor Bug Tracker & Wiki]

#31506: Write up comprehensive advice to "Tor unexpectedly exited", and link to it
from inside Tor Browser
--------------------------------------+--------------------------
 Reporter:  arma                      |          Owner:  tbb-team
     Type:  defect                    |         Status:  new
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
--------------------------------------+--------------------------

Comment (by arma):

 Replying to [comment:7 gk]:
 > Replying to [comment:6 pili]:
 > > ggus: do we have enough information here to write up an FAQ/Support
 portal answer?
 > >
 > > Part 2 will be to link to this from Tor Browser
 >
 > How would that part help given that the users hitting that problem *fail
 to start* Tor Browser?

 They're not failing to start Tor Browser. Tor Browser is failing to start
 Tor. When it happens, Tor Browser can point the user to some hints for
 what to try to fix, rather than just telling the user that it was
 unexpected.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/31506#comment:8>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online