[tor-bugs] #30975 [Internal Services/Service - nextcloud]: Cannot access any OnlyOffice Document in nextcloud

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#30975: Cannot access any OnlyOffice Document in nextcloud
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     Reporter:  pili                             |      Owner:  nextcloud-
                                                 |  admin@…
         Type:  defect                           |     Status:  new
     Priority:  High                             |  Milestone:
    Component:  Internal Services/Service -      |    Version:
  nextcloud                                      |
     Severity:  Major                            |   Keywords:
Actual Points:                                   |  Parent ID:
       Points:                                   |   Reviewer:
      Sponsor:                                   |
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 Hi,

 When I navigate to a folder in nextcloud and try to load a document, e.g a
 text Document within the folder the Onlyoffice loading screen is shown but
 the document never ends up loading.

 I am able to download a copy of the document (I can share the document in
 question privately via email), but unfortunately it does not have any of
 my latest changes.

 Is there any way to a) allow me to access the file b) recover my latest
 changes ?

 Thanks!

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30975>
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