[tor-bugs] #29576 [- Select a component]: Tor Browser won't start

Tor Bug Tracker & Wiki blackhole at torproject.org
Mon Feb 25 02:34:50 UTC 2019


#29576: Tor Browser won't start
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 Reporter:  thelamper        |          Owner:  (none)
     Type:  defect           |         Status:  new
 Priority:  High             |      Component:  - Select a component
  Version:                   |       Severity:  Major
 Keywords:  Tor not loading  |  Actual Points:
Parent ID:                   |         Points:
 Reviewer:                   |        Sponsor:
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 I am having the following issue when I try to start the Tor Browser.

 The browser won't load, and I see the following message: "Tor unexpectedly
 exited. This might be due to a bug in Tor itself, another program on your
 system, or faulty hardware".

 I have tried restarting my computer, and using Windows Task Manager to see
 if the Tor Browser is already running in the background (it is not).

 As suggested by the browser, I try to copy the Tor log to the clipboard,
 but nothing is copied to the clipboard. I just see the message: 'copy
 complete. 0 Tor log messages are ready to be pasted into a text editor or
 an email message’.

 I have included screenshots to show you what happens exactly.

 I can't confirm which version of the Tor Browser it is because the Tor
 Browser won't start, but I am almost certain that it is the most latest
 version as I update whenever there is a new version. The Tor Browser only
 stopped working on my computer a few days ago.

 I would just uninstall the Tor Browser and re-install it, but I have some
 bookmarks in there that I don't want to lose.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/29576>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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