[tor-bugs] #25427 [Webpages/Website]: Please add job description to website: User Research Coordinator

[Tor Bug Tracker & Wiki]

#25427: Please add job description to website: User Research Coordinator
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     Reporter:  ewyatt            |      Owner:  (none)
         Type:  task              |     Status:  new
     Priority:  High              |  Milestone:
    Component:  Webpages/Website  |    Version:
     Severity:  Normal            |   Keywords:
Actual Points:                    |  Parent ID:
       Points:                    |   Reviewer:
      Sponsor:                    |
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 Hello. Please add the below job description to the website. Thank you!

 March 5, 2018

 User Research Coordinator

 The Tor Project is looking for a well-organized User Research Coordinator!
 Are you passionate about making software usable and fun for all types of
 people? Do you want to help conduct user research for software that helps
 people protect their privacy and freedom online? If so, this may be the
 job for you.

 The Tor Project supports multiple software projects related to online
 censorship and surveillance. Our goal is to expand the reach of our
 software products, specifically into non-US and non-European countries,
 where oppressive censorship and surveillance can be a matter of life or
 death. In order for us to reach people in these countries and make our
 software usable for them, we need to conduct user research with people who
 live there.

 Our ability to do research depends on social networking help from fellow
 Internet Freedom members and volunteers all around the world. Your job
 would be to manage and support this network. Specifically, you would work
 with the technical teams to monitor the software projects they’re
 building, create test guides for those projects, coordinate the user
 research tests, and then collect and present a summary of the results to
 the respective teams.

 A note about our research ethics: we strive to conduct user research in a
 safe and privacy-preserving way: we only collect data from our own
 studies, with explicit user consent, and we prefer to do studies in
 person.

 The ideal candidate for this job will have the following experience:
 •       Organizing and managing multiple projects with stakeholders
 located in different parts of the world
 •       Performing usability studies, A/B testing, defining personas,
 identifying corner cases
 •       Working with a multidisciplinary team with people from different
 cultures and backgrounds
 •       Designing and executing user research surveys
 •       Awareness of privacy-by-design practices and respect for our
 users' privacy and anonymity
 •       Ethnographic research a huge plus!
 •       Using and teaching Free Software (FOSS), particularly privacy
 tools like Tor, Signal, GNU/Linux, etc.
 •       Willingness and ability to travel internationally at least twice a
 year

 This position will work closely with the Tor Project's UX and Community
 teams to define the best methods to test our hypotheses with our users.
 This position will report to the Project Manager.

 The Tor Project, Inc., is a 501(c)(3) organization headquartered in
 Seattle that provides the technical infrastructure for privacy protection
 over the Internet, helping millions of activists, journalists and others
 around the world communicate securely. With paid staff and contractors of
 around 35 engineers and operational support people, plus many volunteers
 all over the world who contribute to our work, the Tor Project is funded
 in part by government grants and contracts, as well as by individual,
 fou7899ndation, and corporate donations. Our mission is “To advance human
 rights and freedoms by creating and deploying free and open anonymity and
 privacy technologies, supporting their unrestricted availability and use,
 and furthering their scientific and popular understanding.”

 Salary is commensurate with experience and other qualifications. The Tor
 Project has a competitive benefits package, including a generous PTO
 policy; 14 paid holidays per year (including the week between Christmas
 and New Year's, when the office is closed); health, vision, dental,
 disability, and life insurance paid in full for employee; flexible work
 schedule; and occasional travel opportunities. The Tor Project, Inc., is
 an equal opportunity, affirmative action employer.

 This is a full-time position working either out of our office in Seattle
 or remotely. To apply, send a cover letter explaining why you believe you
 should be our User Research Coordinator, along with your resume, to hr at
 torproject dot org with “User Research Coordinator” in the subject line.
 No phone calls please!

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/25427>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online