[tor-bugs] #23716 [Metrics/Website]: Rename Operation section to Services

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#23716: Rename Operation section to Services
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 Reporter:  karsten          |          Owner:  metrics-team
     Type:  enhancement      |         Status:  needs_information
 Priority:  Medium           |      Milestone:
Component:  Metrics/Website  |        Version:
 Severity:  Normal           |     Resolution:
 Keywords:  ux-team          |  Actual Points:
Parent ID:                   |         Points:
 Reviewer:                   |        Sponsor:
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Comment (by linda):

 Hi all,

 I agree with Karsten that focusing on the name that is the easiest to
 understand, rather than a name that it specifically a verb or a noun, will
 be first thing to do. If there are many good names that are easy to
 understand, then I think a theme would be more cohesive, and I don't
 object to it. But I don't think the clarity should be compromised.

 To me, "operations"or "services" are both okay, but I'm not feeling
 strongly one way or the other. Operations makes sense, because metrics
 uses these to operate. Services make sense too, but for the same reason.
 Services makes it slightly more like it would allow people to use that
 service as well, which I think could be a worthwhile thing to do.

 "Query" or "explore" seem more confusing to me (query what? explore
 what?), but it could be less confusing to other people. I slightly prefer
 operations or services, but this is my personal opinion as Linda who is a
 regular person with biases, not Linda the UX expert.

 Linda the UX expert thinks that:
 1) renaming it to something else, given that it is reasonable, seems like
 a good idea, and you should try it out.
 2) if after the change, a lot more people click on the link, yay! it seems
 to have at least made people want to click on it. But it could be because
 it looked like new content, not necessarily because the change made it
 clear and now they need to click on it. If the increased traffic persists
 over a long period of time, you have something.
 3) if after the change, the same/less amount of people click on the link,
 I don't think this means anything, since the main content of the page is
 in not the secondary header's items. If there is consistently less traffic
 over a long period of time, then you have something.

 In short, I think that this change is well intentioned, not disruptive,
 and can't hurt. So I say try it out, see what happens. :)

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/23716#comment:8>
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