[tor-bugs] #20330 [Applications/Tor Browser]: Tor browser no longer starts in OSX

[Tor Bug Tracker & Wiki]

#20330: Tor browser no longer starts in OSX
--------------------------------------+-----------------------------------
 Reporter:  redacted                  |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
--------------------------------------+-----------------------------------
Changes (by gk):

 * cc: mcs, brade (added)
 * status:  new => needs_information


Comment:

 What happened since yesterday? Did you try out an alpha version in the
 meantime?
 {{{
 Oct 09 18:29:44.773 [warn] Unrecognized ControlPort option '"Support
 /TorBrowser-Data/Tor/control.socket"'
 Oct 09 18:29:44.850 [warn] Unrecognized ControlPort option '"Support
 /TorBrowser-Data/Tor/control.socket"'
 }}}
 are indicating that you have a TorLauncher that we only ship in the alpha
 series in your profile. Could you make a copy of your `TorBrowser-Data`
 directory (the one in /Users/Redacted/Library/Application Support for
 further inspection and as a backup for you? Deleting that directory while
 having Tor Browser closed and restarting it should fix your issue.

 Still it would be neat to understand what is going on as we seem to have a
 bunch of users being affected by that.

--
Ticket URL: <https://troodi.torproject.org/projects/tor/ticket/20330#comment:2>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online