[tor-bugs] #18947 [Applications/Tor Browser]: 6.0a5 is not starting on OS X if put into /Applications

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Mon May 2 19:46:43 UTC 2016


#18947: 6.0a5 is not starting on OS X if put into /Applications
--------------------------------------+-----------------------------------
 Reporter:  gk                        |          Owner:  mcs
     Type:  defect                    |         Status:  needs_information
 Priority:  Very High                 |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Critical                  |     Resolution:
 Keywords:  TorBrowserTeam201605      |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
--------------------------------------+-----------------------------------

Comment (by mcs):

 Replying to [comment:2 nickm]:
 > {{{
 > [565]$ ls -l /Applications/TorBrowser.app/
 > total 0
 > drwxr-x---@ 7 nickm  admin  238 Apr 28 08:53 Contents
 > }}}

 Thanks for your help. That above looks good (no old TorBrowser directory
 under the .app).

 > {{{
 > [566]$ ls -l ~/Library/Application\ Support/TorBrowser-Data/
 > total 0
 > drwx------   5 nickm  staff  170 Apr 29 08:57 Browser
 > drwx------  11 nickm  admin  374 Apr 29 08:30 Tor
 > drwxr-xr-x   3 nickm  staff  102 Apr 29 08:57 UpdateInfo
 > }}}

 Please make a copy of everything under ~/Library/Application\ Support
 /TorBrowser-Data/ and set it aside for future debugging if you have not
 already done so.

 Then, try renaming or setting aside that directory and see if the browser
 starts correctly (it should act like a clean start since you are setting
 aside your migrated browser profile and your Tor data directory).

 If that works then the problem must be with your migrated browser profile.

 If you are willing to help us some more, at that point quit the browser,
 throw away the newly created ~/Library/Application\ Support/TorBrowser-
 Data directory, place a copy of the older TorBrowser-Data directory that
 is not working back under ~/Library/Application\ Support/, and then edit
 your prefs.js file to add these two lines:
 {{{
 user_pref("extensions.torlauncher.loglevel", 0);
 user_pref("extensions.torlauncher.logmethod", 0);
 }}}
 The path to the prefs.js file is:
 {{{
 ~/Library/Application\ Support/TorBrowser-
 Data/Browser/SOMETHING.default/prefs.js
 }}}
 where SOMETHING is a random string that the browser generated when it
 migrated your old profile over to ~/Library/Application\ Support.

 Finally, start the browser from a shell and see if anything interesting is
 logged, e.g.,
 {{{
 /Applications/TorBrowser.app/Contents/MacOS/firefox
 }}}
 You should see TorLauncher log output that shows the paths it is using for
 various little-t-tor things.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/18947#comment:3>
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