[tor-bugs] #10717 [Tor Support]: Anti-abuse for webchat support system
Tor Bug Tracker & Wiki
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Mon Jan 27 17:33:34 UTC 2014
#10717: Anti-abuse for webchat support system
-----------------------------+----------------------
Reporter: phoul | Owner: Sherief
Type: defect | Status: assigned
Priority: normal | Milestone:
Component: Tor Support | Version:
Resolution: | Keywords:
Actual Points: | Parent ID: #10755
Points: |
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Description changed by Sherief:
Old description:
> As part of the Buoyant Otter project, one of the requirements is to
> provide webchat support to users.
>
> The current plan is to use "Prodromus", which is a webchat system that
> uses an anonymous XMPP server as its back-end. This has all been
> implemented on Moschatum.
>
> We are now at the stage where we must consider solutions for abuse of
> this system, as Prodromus does not provide any mechanism to prevent
> people from spamming the support staff.
New description:
As part of the Boisterous Otter project, one of the requirements is to
provide webchat support to users.
The current plan is to use "Prodromus", which is a webchat system that
uses an anonymous XMPP server as its back-end. This has all been
implemented on Moschatum.
We are now at the stage where we must consider solutions for abuse of this
system, as Prodromus does not provide any mechanism to prevent people from
spamming the support staff.
--
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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10717#comment:6>
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