[tor-bugs] #10534 [TorBrowserButton]: Let's not advertise help desk emails directly

[Tor Bug Tracker & Wiki]

#10534: Let's not advertise help desk emails directly
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     Reporter:  lunar             |      Owner:  mikeperry
         Type:  defect            |     Status:  new
     Priority:  major             |  Milestone:
    Component:  TorBrowserButton  |    Version:
   Resolution:                    |   Keywords:  tbb-usability, tbb-easy
Actual Points:                    |  Parent ID:
       Points:                    |
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Comment (by mrphs):

 Replying to [comment:8 lunar]:
 > Ok, but what happen when they can reach neither the Tor network nor the
 Tor website?

 Fine question. I'd say mirrors, but it'd raise another question, "how
 would an average user find one?"

 Adding "how to find a mirror" to short-user-manual could be a solution.
 considering we're going to re-write tsum and ship it with gettor.

 so in theory, if you're an average censored user, the easiest way to get
 the bundles would be gettor. and once you send your request, you get all
 necessary information to troubleshoot, bypass the censorship and get
 connected.

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10534#comment:9>
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The Tor Project: anonymity online