[tor-bugs] #10799 [Tor Support]: Scrap Prodromus as chat support framework and use Qwebirc

Tor Bug Tracker & Wiki blackhole at torproject.org
Mon Feb 3 21:14:53 UTC 2014


#10799: Scrap Prodromus as chat support framework and use Qwebirc
-----------------------------+-----------------------------
     Reporter:  mttp         |      Owner:
         Type:  enhancement  |     Status:  new
     Priority:  normal       |  Milestone:
    Component:  Tor Support  |    Version:
   Resolution:               |   Keywords:  BoisterousOtter
Actual Points:               |  Parent ID:  #10755
       Points:               |
-----------------------------+-----------------------------

Comment (by phoul):

 We also have to consider the fact that OFTC randomly blocks the Tor
 network, which could make certain support situations rather tricky. Of
 course they could resort back to emailing the help desk, but I do not like
 the lack of control over this type of solution.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10799#comment:3>
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