[tbb-bugs] #31506 [Applications/Tor Browser]: Write up comprehensive advice to "Tor unexpectedly exited", and link to it from inside Tor Browser

[Tor Bug Tracker & Wiki]

#31506: Write up comprehensive advice to "Tor unexpectedly exited", and link to it
from inside Tor Browser
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 Reporter:  arma                      |          Owner:  tbb-team
     Type:  defect                    |         Status:  new
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
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Comment (by brade):

 Having a complete tor log available to the user would be very helpful
 (#10603).

 Here is a sketch to determine "what the user or app may have recently
 done":
 * Did the user manually edit torrc and introduce a syntax error? (#12501)
 * Is anti-virus software installed on the computer? (#19957, #22456, and
 probably others)
 * Is a leftover tor process running in the background?
 * Is the computer's date/time reasonably correct? (clock skew)
 * Did the user switch to/from "Offline" mode? (#9541)  [I'm not sure that
 #9541 accurately describes the behavior of 9.0/9.5 builds.]
 * Did the computer just wake up from hibernation? (#24619)

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/31506#comment:4>
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