[tbb-bugs] #30609 [Applications/Tor Browser]: Issue Starting Tor Browser On Windows

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#30609: Issue Starting Tor Browser On Windows
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 Reporter:  broman             |          Owner:  tbb-team
     Type:  defect             |         Status:  new
 Priority:  Very High          |      Component:  Applications/Tor Browser
  Version:  Tor: 0.4.0.5       |       Severity:  Critical
 Keywords:  tor browser error  |  Actual Points:
Parent ID:                     |         Points:
 Reviewer:                     |        Sponsor:
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 Hello,

 So on the newest tor browser 8.5, something causes it to crash on Windows.
 I have tried several times, and each time it gets stuck on this message. I
 have tried reinstalling tor browser and configuring my network settings,
 only to get the same message.

 Tor failed to establish a network connection.

 Establishing an encrypted directory connection failed (done -
 128.31.0.39:9109).

 Any thoughts on why this is happening is appreciated. Thank you.


 This is the tor log when this is happening:

 5/24/19, 20:57:51.790 [NOTICE] Bootstrapped 10%: Finishing handshake with
 directory server
 5/24/19, 20:58:26.238 [WARN] Problem bootstrapping. Stuck at 10%:
 Finishing handshake with directory server. (DONE; DONE; count 10;
 recommendation warn; host 6EF897645B79B6CB35E853B32506375014DE3621 at
 80.127.137.19:443)
 5/24/19, 20:58:26.240 [WARN] 10 connections have failed:
 5/24/19, 20:58:26.240 [WARN]  7 connections died in state handshaking
 (TLS) with SSL state SSLv2/v3 read server hello A in HANDSHAKE
 5/24/19, 20:58:26.240 [WARN]  2 connections died in state connect()ing
 with SSL state (No SSL object)
 5/24/19, 20:58:26.240 [WARN]  1 connections died in state handshaking
 (Tor, v3 handshake) with SSL state SSL negotiation finished successfully
 in CLOSED
 5/24/19, 20:58:26.267 [NOTICE] Closing no-longer-configured Socks listener
 on 127.0.0.1:9150
 5/24/19, 20:58:26.267 [NOTICE] DisableNetwork is set. Tor will not make or
 accept non-control network connections. Shutting down all existing
 connections.
 5/24/19, 20:58:26.267 [NOTICE] Closing old Socks listener on
 127.0.0.1:9150

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30609>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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