[tbb-bugs] #30035 [Applications/Tor Browser]: unexpected exit on startup

[Tor Bug Tracker & Wiki]

#30035: unexpected exit on startup
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 Reporter:  TDionysus                 |          Owner:  tbb-team
     Type:  defect                    |         Status:  needs_information
 Priority:  High                      |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Major                     |     Resolution:
 Keywords:  tbb-crash                 |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
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Comment (by mcs):

 Replying to [comment:2 gk]:
 > mcs/brade: What exactly where the correct incantations for getting info
 from the command-line on macOS?

 The first thing I would check is whether any copies of `tor.real` (the Tor
 daemon that is part of Tor Browser) are still running in the background.
 To do that:
 * Open a command shell by starting the Terminal application (press
 `Cmd+Space` and then type `Terminal` followed by `Return`, or look in
 /Applications/Utilities for Terminal and open it).
 * Within the command shell, type `ps -A | grep tor.real` and see if
 anything is found.
 * If one or more `tor.real` processes are found, terminate all of them by
 typing `killall tor.real` and then try opening Tor Browser again.

 Assuming the above does not fix the problem, you can see tor messages from
 the command line by opening a command shell (see above) and then starting
 Tor Browser's `firefox` process from the command shell. For example, if
 you have placed Tor Browser in a folder on your desktop named TB, you
 would type the following command to start the browser (and then look at
 what messages are output): `~/Desktop/TB/Tor\
 Browser.app/Contents/MacOS/firefox`

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30035#comment:4>
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