[tbb-bugs] #27484 [Applications/Tor Browser]: Onboarding: unintuitive not-navigation buttons, starting with "Circuit Display" / "See My Path"

[Tor Bug Tracker & Wiki]

#27484: Onboarding: unintuitive not-navigation buttons, starting with "Circuit
Display" / "See My Path"
-------------------------------------------------+-------------------------
 Reporter:  dmr                                  |          Owner:  tbb-
                                                 |  team
     Type:  defect                               |         Status:  new
 Priority:  Medium                               |      Milestone:
Component:  Applications/Tor Browser             |        Version:
 Severity:  Normal                               |     Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team                                           |
Parent ID:                                       |         Points:
 Reviewer:                                       |        Sponsor:
-------------------------------------------------+-------------------------

Comment (by dmr):

 Replying to [comment:4 mcs]:
 > Regarding navigation: as I mentioned in ticket:27483#comment:2, I
 believe that Firefox only provides navigation between panels via the left
 hand side buttons. I agree it can be confusing to train people that the
 right button is for "go to the next panel" and then change the behavior
 part way through the onboarding sequence. Maybe the UX team should test
 this with more people and decide what is best.

 I believe that the behavior should be consistent for each screen. Thus,
 either of these options should do that:
 * remove the buttons on the first few screens that navigate for the user
 * make the "not-navigation" buttons //also// advance the screen to the
 next, in addition to their current effects

 Another part of the switch in behavior that was really confusing was the
 //lack of description// for what was going to happen. Doing things in a
 different tab is fairly unexpected / "jumpy" from a UX perspective - if
 there was some wording that "forewarned" the user, I think that the
 opening of a new tab wouldn't have been so confusing.

 Just to reiterate and tie pieces of earlier comments together...
 I said:
 > Nothing in the "Circuit Display" paragraph indicates it will have a
 different effect than that.
 > [...]
 > A similar thing happens for "Security" / "Review Settings" and
 "Experience Tips" / "See FAQs". However, for "Security", the text in the
 paragraph does indicate that something else will happen in response to the
 button click.

 arma said:
 > Right. I was going through the onboarding, everything was cool, I
 clicked "See my path" and now I have a tab open to duckduckgo. [...]

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/27484#comment:6>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online