[tbb-bugs] #14631 [Tor Browser]: Users that try to run from DMG files run into "Another copy of Firefox is running"

[Tor Bug Tracker & Wiki]

#14631: Users that try to run from DMG files run into "Another copy of Firefox is
running"
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     Reporter:           |      Owner:  tbb-team
  arthuredelstein        |     Status:  new
         Type:  defect   |  Milestone:
     Priority:  normal   |    Version:
    Component:  Tor      |   Keywords:  tbb-usability, uxsprint2015, tbb-
  Browser                |  usability-stoppoint-app
   Resolution:           |  Parent ID:
Actual Points:           |
       Points:           |
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Comment (by mikeperry):

 Yes, I think fixing the error message is the right approach here. In fact,
 I was tempted to call this a dup of #4782, but people at the UX sprint
 also specifically suggested trying to tailor the error message to the DMG
 use case. However, I think your error message above probably captures the
 major cases where the error may happen.

 Feel free to dup this to #4782 if you agree (or dup #4782 to this bug if
 you feel that #4782 is too noisy and disorganized).

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/14631#comment:6>
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