[tbb-bugs] #13492 [Tor Browser]: Tor Browse 4.0 crashing (kernel32.dll) on Windows

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#13492: Tor Browse 4.0 crashing (kernel32.dll) on Windows
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     Reporter:  Sherief      |      Owner:  tbb-team
         Type:  defect       |     Status:  reopened
     Priority:  normal       |  Milestone:
    Component:  Tor Browser  |    Version:
   Resolution:               |   Keywords:
Actual Points:               |  Parent ID:
       Points:               |
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Comment (by cypherpunks):

 > I wonder whether Antivirus/Firewall software is involved here?

 Or system files corrupted.

 > Let me know if there is any information you need from the help desk
 side.

 Could you to ask affected users to verify system files, using step 3 of
 manual (for win7):
 http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-
 checker.html (sfc /verifyonly)

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/13492#comment:6>
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